Contact Us

Customer Product Questions

If you have questions or comments about one of our products, you can contact us online or direct your inquiry to:

Customer Relations
Lorillard, Inc.
P.O. Box 21688
Greensboro, NC 27420

Or call us on our toll free line at:

1-877-703-0386

Customer service is available during regular business hours, Monday through Friday – 8:00 AM to 5:00 PM EST.

Tobacco Retailer Questions

If you are a tobacco product retailer and have questions or comments about one of our products or retail programs, please call the toll free line at:

1-877-703-0386

Please call during regular business hours, Monday through Friday – 8:00 AM to 5:00 PM EST.

Investor Questions

Investors may contact us at:

Robert Bannon, CFA
Director, Investor Relations
E-mail: investorrelations@lortobco.com
Phone: (336) 335-7000

Website or Corporate Communications Initiatives Questions

If you have questions or comments about the contents of our website or corporate communications initiatives, please contact us at:

Lorillard, Inc.
External Affairs
P.O. Box 10529
Greensboro, N.C. 27404-0529